Shipping FAQ

Shipping FAQ

Where do you ship?

We ship across the UAE and now offer international shipping worldwide!

How long does shipping take?

  • Within the UAE: Orders are delivered 1 business day after dispatch.
  • International shipping: Delivery times vary depending on your location and shipping method selected at checkout.

When will my order be dispatched?

  • Orders placed before 1 PM (UAE time) are dispatched the same day.
  • Orders placed after 1 PM will be processed the next business day.

How much does shipping cost?

  • UAE shipping:
    • Free shipping for orders above 300 AED.
    • A flat rate of 20 AED applies to orders below 300 AED.
  • International shipping: Rates vary depending on the destination and shipping method. You will see the cost at checkout before completing your order.

Do I have to pay customs duties or taxes for international orders?

Yes, international orders may be subject to customs duties, VAT, or import taxes depending on your country's regulations. These fees are the responsibility of the recipient.

Can I track my order?

Yes! Once your order has been dispatched, you will receive a tracking number via email to monitor your shipment’s progress.

What if my order is delayed or lost?

If your order has not arrived within the expected timeframe, please contact us at hello@hobb.ae with your order number, and we’ll assist you.